If you have any specific communication needs or require any extra support to access the practice, please let our staff know so that we can help and ensure you get the same support in the future.
We have full access for people who use wheelchairs with all the facilities on the ground floor through our push button automated front door. There is a lowered section in the desk to allow easier communication with the receptionist. Access to the lower ground floor is currently via an external ramp accessed from the bottom of the car park. If the door is closed the intercom can be used to summon help. We have a wheelchair for you to use in the practice, please ask at reception for further details.
Disabled Parking – Blue Badge Scheme
The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.
We have a loop induction system at the reception desk to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website. We will provide a British Sign Language (BSL) interpreter if you require one.
For more advice and support, see the following websites:
- British Deaf Association
- The Deaf Health Charity – SignHealth
- Royal Association for Deaf People
- National Deaf Children’s Society
If you are a confident reader, we can use Google Transcribe to write what the clinician is saying during your consultation. This is particularly helpful if you rely on lip reading whilst face coverings are worn.
Appointments can be made through SystmOnline booking or you can contact us here, however this method of communication is not appropriate for urgent enquiries as emails are not monitored out of hours or at weekends and there may be some delay in the working day.
If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask reception for further information.
For more advice and support for blind people please see the following websites:
- Royal National Institute of Blind People (RIND)
- Action for Blind People
- British Blind Sport
Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.