If you have previously had parental access to your child’s account this will be disabled when they reach the age of 11. For more information see our Patient information leaflet
Medication requests and Repeat Prescriptions
Requesting your medication has never been easier
To streamline medication requests both for patients and the surgery and to ensure patients safety and the issuing of the correct medication we are encouraging patients to request their repeat items online. It is also possible to request items that you do not have on repeat i.e. a cream you have had previously but not regularly. You can phone reception who will ask a series of simple questions to identify you and then set you up with online access to order your medications, you will also be able to book or check appointment details online. Once logged in you will see what medications you have on your repeat list and will simply be able to tick which ones you require. This request will then go electronically to the medical administrators at the practice who can process it for you. Please also let the team know which pharmacy you would like your prescription to go to and they will send it electronically to them to await your collection.
We do not accept requests over the telephone and will no longer accept requests made via email.
Medication requests should be submitted in writing and may be:
- Sent by post or delivered by hand. If you would like your prescription posted to you, please enclose a stamped addressed envelope.
- Requested online through SystmOnline
A minimum of two working days should be allowed for all prescription requests. Guide to Prescription Services
Medication requests CANNOT be accepted by telephone.
BE SURE TO ORDER YOUR REPEAT PRESCRIPTION WHILE YOU STILL HAVE AT LEAST THREE DAYS SUPPLY
DON’T LEAVE IT TOO LATE!
LATE REQUESTS PUT YOU AT RISK AND WASTE PRECIOUS SURGERY TIME
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Electronic Repeat Dispensing (eRD)
The NHS Electronic Repeat Dispensing (eRD) service is suitable for some patients that are taking regular repeat medication. Prescriptions are sent electronically to your usual pharmacy and repeat requests can be ordered directly with the pharmacy; this means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine. Further information available here
Electronic Prescription Service (EPS)
Instead of giving you a paper prescription, your GP now sends your prescription electronically to the pharmacy most convenient for you.
Using EPS is not mandatory and you can revert to paper prescriptions at any time. However we recommend using EPS as it is a more efficient, safe and convenient method than the traditional paper prescription system.
You do not need a computer to use EPS!
For more information please visit the NHS website digital.nhs.uk/Electronic-Prescription-Service
Changing your nominated pharmacy
Simply contact your chosen pharmacy and ask them to add your nomination. You can change or cancel your nomination any time, but you should inform the pharmacist or GP before doing so.
Newbridge Surgery, 129 Newbridge Hill, Bath BA1 3PT
Telephone: 01225 424401
125 High Street, Weston
Telephone: 01225 421644
Green Park, Ivo Peters Road, Bath BA1 1JB
Telephone: 01225 332046
1 Newark Street, Bath BA1 1AT
Telephone: 01225 461251
We are unable to accept telephone requests for prescriptions.