Please feel free to look at relevant information for Young People in the Surgery entrance lobby and take any leaflets that you may find useful.
You can be sure that anything you discuss with any member of this practice – family doctor, nurse or receptionist – will stay confidential.
Even if you are under 16 nothing will be said to anyone – including parents, other family members, care workers or tutors – without your permission. The only reason why we might have to consider passing on confidential information without your permission, would be to protect you or someone else from serious harm. We would always try to discuss this with you first.
If you are being treated elsewhere – for example at a hospital, Walk in Centre or Brook Centre – it is best if you allow the doctor or nurse there to inform the practice of any treatment you are receiving.
If you have any worries about confidentiality, please feel free to ask a member of staff.
Off The Record
Off The Record – aims to improve the emotional, physical and mental well-being, and self esteem of young people aged up to 25 who live, study or work in Bath & North East Somerset – please visit www.offtherecord-banes.co.uk for more information.
A new pilot telephone helpline for young people aged 10-25 as an addition to our existing face to face services. All calls are free from UK landline and mobile networks – 0300 3033661. The helpline is open three evenings per week, Monday and Wednesday 5pm-8pm and Friday 4pm-7pm. The phone line is staffed by a team of experienced counsellors The helpline also has the option to leave voicemail messages if there is no one available to answer a call. This is available 24/7
The education programme from the National Crime Agency’s CEOP Command
Thinkuknow gives practical information and advice that aims to keep children and young people safe from sexual abuse on and offline. The approach of the programme is to develop their skills in identifying and avoiding risk, learning how best to protect themselves and their friends, and knowing how to get support and report abuse if they do encounter difficulties. Thinkuknow also offers information and advice to parents and carers, as well as professionals who work with children and young people by providing educational resources, including films, cartoons and lesson plans.
For further information and advice please visit www.thinkuknow.co.uk
Worried about yours or your child’s behaviour or mental health and not sure what’s normal ? Wondering whether to go and see your GP ? Perhaps you’ve been referred to specialist services but there is a long wait…or perhaps you’ve been told the problem isn’t quite serious enough to be referred.
HappyMaps will signpost you to books, websites, counselling services and parents groups so you can find help and support for you and your child.